Contact

Three doors. One hangar.

customercare, billing, and abuse are the addresses we print. They all land in the same inbox — the address is the tag so we see money and listings first. Signed in? Open a hangar ticket on the same desk. Hours WAT, English.

• Care

  Customer care

  Jets, PTR, warmup, Mission, passwords. The human door.

  customercare@pylonsmtp.com

• Billing

  Billing

  Paystack, invoices, refunds, renewals. Money questions only.

  billing@pylonsmtp.com

• Abuse

  Abuse

  A Pylon IP hit you, or a jet is burning. We pause first.

  abuse@pylonsmtp.com